100% Customer Satisfaction Guarantee



When I tell customers about our 100% customer satisfaction guarantee for Mate workholding, I am almost always met with skepticism and questions. I frequently get asked what the 100% satisfaction guarantee covers and how long it lasts. When I first started at Mate, I had the same questions because there is nothing else like it in the industry today.

Confidence in Mate Workholding

Mate’s 100% customer satisfaction guarantee on our workholding products means that if at any point you are not 100% satisfied with a Mate product, we will do everything in our power to ensure your satisfaction, including issuing a full refund with no questions asked. The 100% customer satisfaction guarantee is not a warranty. It does not have a timeframe; it is valid for the life of the product, giving you the confidence and security you need.

Superior Workholding Satisfaction

We fully stand behind our products because we know the value they deliver to our customers. Our confidence in the quality of our products allows us to offer Mate’s 100% customer satisfaction guarantee. This guarantee eliminates the risk of trying any Mate product and ensures that you can return the product hassle-free if you’re not fully satisfied.
Mate is the workholding supplier committed to your success and satisfaction. We are dedicated to providing the best products and services to our customers. So, when you are ready to try a superior workholding solution, give Mate a try, risk-free!

Blog Author

Austin Heisick

Austin Heisick is Global Workholding Product Manager for Mate Precision Technologies.